Before calling for help

If your problem is not discussed in this chapter, the rest of the SCO OpenServer documentation set, or the Late News document, and you cannot isolate the problem using ``Solving undocumented installation problems'', call your support provider for help. Before calling, however, make a copy of the following trouble report forms and your installation checklist from ``Installation and upgrade checklist''. Then, write down the critical information about your system, including a description of your problem and system configuration, so that the support personnel can analyze your problem quickly.